returns

Returns Process / Policy

If you are not satisfied with your goods, you have the right to cancel within seven days of payment / order generation, or seven days of receipt of the goods (whichever is longer).

If you cancel your order, you will receive a refund by cheque within 7 working days of the date of cancellation.

Products are required to be returned in original packaging and condition.

Please telephone us on 0844 567 8019 to arrange the return of your goods.

 

Recent Posts

Hardwood Brown’s Bargain Bonfire Bonanza

BONFIRE BONANZA AUTUMN 2016

We’re still Western daft here at reservoir logs HQ – Sky Atlantic’s Westworld is this Season’s Game of Thrones, Winter is Coming but we’re still feeling the heat due to our FANTASTIC QUALITY kiln dried hardwood logs.

Remember! Remember! 12 NETS = ONE BULK BAG

All of the codes end on SATURDAY 5th November 2016.

BARGAIN5 for 5% off a minimum order of £50
BONFIRE10 for 10% off a minimum order of £100
BONANZA15 for 15% off a minimum order of £200

Codes are applicable to all NETS of BIRCH, ASH AND OAK and ALL WOOD FUEL PRODUCTS and FIRELIGHTERS including Briquettes and Pellets.

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